Commercial Director

As the Commercial Director at The Somewhere Co., you will be responsible for leading and growing two of our core sales channels: wholesale and retail stores. You’ll drive revenue, profitability, and global expansion across these channels, ensuring each one is aligned to brand values, performance goals, and customer experience. You’ll operate at both a strategic and operational level, leading a high-performing team to scale TSC’s reach both locally and internationally.

So who are we?

We’re The Somewhere Co.—a brand for the bold, the bright - certainly not wallflowers. We craft products that make a statement for a community that feels like the ultimate group chat—you’re always invited.

From prints that pop to pieces that spark joy, everything we do is designed to turn the everyday into something worth showing up for. We’re here for the colour lovers, the gift givers, the go-getters, and anyone who lives life a little louder.

What makes TSC tick?

• Our customers are front and centre of everything we do.
• We take our work seriously but our environment is fun, colourful and honest
• We’re a team that thrives on collaboration
• We push the boundaries daily, new ideas are welcome and we’re not afraid of change
• We’re nimble, always quick to move and anticipate the ever-evolving demands of the marketplace

You’ll be responsible for driving commercial performance across our global wholesale network and Australian retail stores. Reporting directly to the CEO and working closely with Product, Marketing, and Operations, you’ll lead the charge on growth strategy, team performance, and operational execution.

The Role:

Wholesale and Retail

• Own and execute the global wholesale strategy across multiple product categories (TSC mini, SMWR fashion and The Somewhere Co.).
• Build and manage distributor relationships and major accounts
• Expand our global wholesale network through smart outreach and strategic partnerships.
• Partner with product and planning to shape sell-in ranges that excite retailers and meet margin targets.
• Oversee the performance of our brick-and-mortar stores (currently 3).
• Drive retail sales, in-store experience, and staff performance.
• Lead expansion strategy – new store rollouts, pop-ups, and concept testing.

Leadership & Commercial Performance

• Manage and mentor sales and store teams, setting clear targets and KPIs.
• Forecast revenue and margin performance across channels.
• Use data to make strategic decisions on pricing, promotions, and product mix.
• Align closely with brand and product to ensure a seamless customer experience across all channels.

What We're Looking For:

• Proven experience in a senior commercial, sales or retail leadership role.
• Strong background in wholesale strategy, account management, and retail operations.
• Experience in lifestyle, fashion, homewares or gifting brands a bonus.
• Commercially sharp, customer-obsessed, and creatively minded.
• A strategic thinker who’s not afraid to roll up their sleeves.

Now let’s talk about us!

• We're heavily values driven
• Our customers are front and centre of everything we do
• We take our work seriously but our environment is fun, colourful and honest
• We’re a team that thrives on collaboration
• We push the boundaries daily, new ideas are welcome and we’re not afraid of change
• We’re nimble, always quick to move and anticipate the ever evolving demands of the marketplace

And if you needed more of a reason to come work with us?

• Be part of an established, design-driven brand entering its next growth phase.
• A supportive, creative culture that moves fast and values innovation.
• A leadership seat at the table – this role is pivotal to where we go next.
• Product Allowances
• Educational Somewhere Sessions

If this sounds like the perfect role for you, apply here! We LOVE a good cover letter—so tell us more about yourself and your design style!

Social Media & Community Lead

Your dream job if you're everyone's biggest hype girl.

At The Somewhere Co., we’re not just looking for someone who can post a reel and check the likes—we’re hunting for a digital hype queen (or king!) who knows how to rally a crowd, spark joy online, and build a community that feels like the internet’s warmest, boldest group chat.

As our Social Media & Community Lead, you’ll take full ownership of our social strategy across TikTok, Instagram, and emerging platforms. You’ll show up for our audience, nurture our community, and create content that’s bold, beautiful, and deeply on-brand. You’re part strategist, part storyteller — and all about the people.

This isn’t just a content role - it’s a people role. A community-first, conversation starting, comment-replying, DM-sending, feel-good energy kind of role.

So who are we?

We’re The Somewhere Co.—a brand for the bold, the bright – certainly not wallflowers.

We craft products that make a statement for a community that feels like the ultimate group chat—you’re always invited.

From prints that pop to pieces that spark joy, everything we do is designed to turn the everyday into something worth showing up for.

What makes TSC tick?

• Our customers are front and centre of everything we do
• We take our work seriously but our environment is fun, colourful and honest
• We’re a team that thrives on collaboration
• We push the boundaries daily. New ideas are welcome and we’re not afraid of change
• We’re nimble, always quick to move and anticipate the ever-evolving demands of the marketplace

The Role

• Own the end-to-end social strategy across Instagram, TikTok, and emerging platforms
• Build forward-thinking, engagement-first content plans aligned to brand and business goals
• Define how we show up: tone, timing, frequency, format — and continuously refine based on insights
• Lead content creation in partnership with our store, design and marketing teams, with a focus on Reels/TikToks
• Foster a thriving digital community through thoughtful engagement and hype-worthy moments
• Drive social-first activations that delight, surprise, and connect
• Be confident on-camera and in conversation
• Repurpose and elevate UGC to celebrate our customers and turn them into ambassadors
• Support in planning community based events in our TSC stores
• Support in building our influencer and ambassador program
• Support in securing authentic partnerships with like-minded brands, creators, and collaborators
• Support PR outreach and identify shareable stories that generate excitement and reach

About You

• 3+ years of experience in social media, digital content, or community management
• Strategic thinker with hands-on content creation ability
• Confident on camera and skilled at building emotional connection through content
• Deep understanding of TikTok and Instagram trends, best practices, and analytics
• Proven ability to grow channels, build engaged audiences, and translate buzz into results
• Collaborative, adaptable, and energised by creativity and connection

And if you needed more of a reason to come work with us?

• A high-growth brand entering its next exciting phase
• Ownership of a major channel and opportunity to shape the future of our online community
• Product allowance
• Educational Somewhere Sessions

If you’re ready to lead the vibe and take our community to the next level, we’d love to hear from you. Send us your cover letter — and show us some social examples whilst you are at it! Apply here.

Merchandise Planner

Fancy working for a fun brand that celebrates living a bold and colourful life? The Somewhere Co. is waiting for you! As the Merchandise Planner at The Somewhere Co., you’ll be the numbers whiz and strategic force behind what we sell, where we sell it, and when it drops. You’ll drive assortment planning, stock optimisation, and channel allocations across wholesale, online, and stores — always with an eye on seasonal timing across hemispheres. From core lines to limited-edition drops, you’ll make sure we land the right product, in the right place, at the right time (and at the right price, of course).

Oh — and when our customers do a happy dance because their favourite piece is actually in stock? You’ll be the reason why.

So who are we?

We’re The Somewhere Co.—a brand for the bold, the bright – certainly not wallflowers.

We craft products that make a statement for a community that feels like the ultimate group chat—you’re always invited.

From prints that pop to pieces that spark joy, everything we do is designed to turn the everyday into something worth showing up for.

What makes TSC tick?

• Our customers are front and centre of everything we do
• We take our work seriously but our environment is fun, colourful and honest
• We’re a team that thrives on collaboration
• We push the boundaries daily. New ideas are welcome and we’re not afraid of change
• We’re nimble, always quick to move and anticipate the ever-evolving demands of the marketplace

The Role

• Develop and execute merchandise strategies across online, wholesale, and retail across multiple categories (TSC Mini, SMWR fashion and The Somewhere Co.)
• Own core lines and seasonal buys across both hemispheres
• Create channel- and region-specific assortments based on demand, trends and margin goals
• Forecast sales, track performance and adjust plans dynamically
• Prepare seasonal and ad hoc reports to support financial planning and buying decisions
• Manage OTB and stock levels to support sell-through targets and campaign moments
• Collaborate with Warehouse and Operations on stock flow and fulfilment
• Partner with Marketing to ensure product availability aligns with promotional activities
• Support the Product and Production team by tracking timelines and flagging risks
• Keep seasonal drop calendars in sync across departments
• Ensure product launches are timely and channel-ready

About You

• 3+ years experience in a merchandise planning role across multi-channel retail
• Strong analytical skills — pivot tables and sales reports are your happy place
• Excel whiz – Power BI skillset highly desirable
• Comfortable juggling global seasonality and channel nuance
• Collaborative by nature — able to work cross-functionally with Product, Ops, Marketing, and Commercial
• Bonus points if you’ve worked with production timelines or managed seasonal product lifecycles

And if you needed more of a reason to come work with us?

• Flexible working hours
• A role that offers growth
• Product allowance
• Educational Somewhere Sessions
• A team of fun-loving humans who like to get down to business

If this sounds like the perfect role for you, apply here! We LOVE a good cover letter so tell us more about yourself!

The Somewhere Co. is searching for our next unicorn…  Someone who’s customer-obsessed, detail-driven, and gets genuine joy out of making people’s day. AKA a Customer Experience Coordinator. You’ll play a key role in ensuring every customer touchpoint leaves our community feeling seen, supported and valued. Whether it’s over email, phone or social media, you’ll bring warmth, care and clarity to every conversation.

This is your chance to join a fast-growing brand on an exciting ride. As our community and product range continues to grow, we’re expanding our customer experience team - and for the right person, there’s real opportunity for progression.

This is a part-time position based at our Banyo Distribution Centre, starting at 30 hours per week.
There’s potential for additional hours from November through January. We’re happy to offer flexibility with days and times for the right candidate.

So who are we?

We’re The Somewhere Co. A brand for the bold, the bright - certainly not wallflowers. We craft products that make a statement for a community that feels like the ultimate group chat—you’re always invited.

From prints that pop to pieces that spark joy, everything we do is designed to turn the everyday into something worth showing up for. We’re here for the colour lovers, the gift givers, the go-getters, and anyone who lives life a little louder.

What makes TSC tick?

• Our community is the front and centre of everything we do. We’re constantly wanting to uplevel their experience and delight them
• We colour outside the lines. We’re a curious bunch and we’re not afraid to shake things up
• We’re nimble & push the boundaries daily. New ideas are welcome and we’re not afraid of change
• We take our work seriously but our environment is fun, (very) colourful and honest. We’ve created a safe place where everyone is welcome – you CAN sit with us

What you’ll do:

• Deliver WOW experiences for our customers across all channels – email, phone, social media and review platforms
• Manage returns and exchanges thoughtfully and efficiently, recognising the impact a positive return/exchange experience can have on long term customer value
• Monitor key customer experience KPIs including response time, resolution time and CSAT
• Confidently be able to draw conclusions from existing reporting, helping you to identify opportunities to streamline processes
• Be solution driven and open to finding a better way, by creating and executing action plans to drive CX improvements and ultimately elevate our communities experience
• Be our ‘eyes and ears on the ground’. You’ll need to capture and report on customer feedback and share / escalate with other divisions when necessary

 

What you’ll bring:

• 2+ years experience in a similar role, ideally in an e-commerce or omni-channel environment
• Exceptional time management and multitasking skills – you have the ability handle multiple tasks on the go at once without breaking a sweat!
• Pace, you can get things done quickly and can type fast
• Strong written and verbal communication skills
• Confidence collaborating across teams and clearly communicating customer insights
• Comfort using Excel and Google Sheets to organise data, track performance and identify opportunities
• Experience using Gorgias and Shopify is very highly regarded
• Leadership experience is highly regarded

Perks of the role:

• Join a fun, supportive team that knows how to get things done
• Access to personal and professional development sessions throughout the year
• Quarterly product allowance to keep you picnic and lunch ready
• Unlimited 50% staff discount, for you AND your immediate family

If this sounds like the perfect role for you, apply here! We LOVE a good cover letter - tell us who you are, what makes you tick, and why you’re the perfect fit for this role. 

✨We are actively recruiting for our Indooroopilly, Karrinyup and Fitzroy stores✨ 

What we’re looking for

High energy, bubbly, warm and conversational team members who will naturally deliver an unparalleled level of delight to every single person that visits us in store. You’ll need to love design and colour, and be up for a dynamic, busy and fun work environment. You’ll become a product aficionado, helping our community find their fave new TSC goodies!

Day to day, you will:

• Live and breathe our values: Colour outside the lines, Move the needle, You can sit with us, Create a memorable experience , Find a better way and Embrace play
• Inspire our community to Live Boldly, by embracing colour and standing out from the crowd.
• Tenaciously chase the best possible experience for our community, every single time.
• Use your attention to detail to uphold our VM guidelines, creating a beautiful, tidy and organised space for our community.
• Star in social content, our community loves to see behind the scenes!
• Support your Store Manager and HQ team in the day-to-day running of the store.
• Use your entrepreneurial spirit to be proactive and identify ways to improve both personal and store performance.

To succeed in this role, you will need:

• A genuine love of people and a friendly demeaner.
• A solution-driven, ‘can do’ mindset.
• To be a ‘glass half full’ kind of thinker, always looking for possibilities and silver linings.  
• The ability to make memorable connections easily, keeping our community coming back time and time again!
• The ability to thrive in a team environment and also the confidence to work alone.
• An openness for personal growth and development opportunities.
• Availability to work weekends as well as some weekdays.
• Previous retail experience highly regarded.

And the perks?

• Unlimited product discounts – 50% off TSC and 30% off any other brands we carry in our stores.
• Unlimited product discounts off TSC for your immediate family.
• TSC Birthday Bucks.

If this sounds like the perfect role for you, apply now! We LOVE a good cover letter so please tell us more about yourself and why you think this role is for you! Email your CV and cover letter to Kate at careers@thesomewhereco.com. 

Please include the role and store in the subject line, and don't forget your snazzy cover letter - go on, show us your FUN side!

 

The Somewhere Co. is recruiting for our peak season team and we would love you to join us!  

Our peak sale period will run from the end of October to approximately the middle of January 2025. To be successful for these roles, you will need to have availability to work during this period.

If this sounds like the perfect role for you, apply now! Email your CV and cover letter to careers@thesomewhereco.com   

As a Warehouse Assistant, you will be across a range of duties and responsibilities, some of which include:

• Pick, pack & dispatch of goods from the warehouse
• Unloading containers and receiving stock
• Heavy lifting/manoeuvring etc. of items up to a weight of 20kgs
• Checking goods according to Quality Assurance requirements
• Meeting and exceeding daily targets and KPI’s
• Maintaining the cleanliness, organisation and safety of the warehouse
• Work safely at all times to ensure safety and health of all workers.

What you'll need:

• Display a highly motivated and can-do attitude
• Enjoy working in a fast-paced and manual environment
• Have a high level of accuracy and attention to detail
• Show initiative and work efficiently
• Are reliable and trustworthy
• Team player who can work autonomously
• Prior experience as a Warehouse Assistant will be preferred but not mandatory
• A professional approach to troubleshooting problems
• Ability to be flexible with working hours

And if you needed more of a reason to come work with us?

• Flexible working hours
• A role that offers growth
• Unlimited product discounts – 50% off TSC and 30% off any brands we carry in our stores
• Unlimited product discounts for your immediate family

The Somewhere Co. is on the hunt for Customer Happiness Associates join our team, based at our Banyo Warehouse. This is a seasonal casual role, with hours flexing up significantly throughout November and December. To be successful, team members must be available from Monday 7 October to Friday 31 Jan.

What we’re looking for

We are searching for customer service superstars to help us ensure our community enjoys a memorable experience with us during our busiest season of the year. To succeed in this role, you’ll need to be customer obsessed, care about the little details, be a great problem solver and an exceptional communicator. You’ll be the type of person who loves nothing more than to make someone’s day!

 This is a casual role, with hours ranging depending on the needs of the business. Shifts may range between 7:30 am and 6:00 pm, Monday to Friday with the possibility of some weekend hours – all flexible depending on your availability. Hours will peak during November. There is an extended leave ban during November and December.

  Day to day, you will:

• Live and breath our values: Colour outside the lines, Move the needle, You can sit with us, Create a memorable experience , Find a better way and Embrace play
• Tenaciously chase the best possible experience for our community, every single time

• Deliver WOW experiences for our customers across all channels – phone, email, social media, reviews and in person through click and collect

• Help build our community by developing warm connections across all channels

• Become familiar with our CX KPIs and understand their impact on the overall Customer Experience: Response Time, Resolution Time and CSAT

• Process customer returns and exchanges, recognising the impact a positive return/exchange experience can have on long term customer value
• Star in social content, our community loves to see behind the scenes!

To succeed in this role, you will need:

• Great time management and organisational skills, the ability handle multiple tasks on the go at once without breaking a sweat!
• A genuine love of people and passion for creating authentic and engaging connections
• Computer wizardry with typing finesse
• Highly regarded skills:

• Experience in a similar role, ideally with an omnichannel e-commerce background

• Experience with Gorgias or other helpdesk platforms
• Experience with Shopify or other ecommerce platforms
• Experience with Aus Post or other shipping platforms
• Administration experience
• Prior retail or hospitality experience

And the perks?

• Unlimited product discounts – 50% off TSC and 30% off any other brands we carry (best Christmas EVER!)

• Unlimited product discounts off TSC for your immediate family.

If this sounds like the perfect role for you, apply now! We LOVE a good cover letter so please tell us more about yourself and why you think this role is for you! Email your CV and cover letter to Kate at careers@thesomewhereco.com. 

Please include the role in the subject line, and don't forget your snazzy cover letter - go on, show us your FUN side!