✨We are actively recruiting for our Indooroopilly, Karrinyup and Fitzroy stores✨ 

What we’re looking for

High energy, bubbly, warm and conversational team members who will naturally deliver an unparalleled level of delight to every single person that visits us in store. You’ll need to love design and colour, and be up for a dynamic, busy and fun work environment. You’ll become a product aficionado, helping our community find their fave new TSC goodies!

Day to day, you will:

• Live and breathe our values: Colour outside the lines, Move the needle, You can sit with us, Create a memorable experience , Find a better way and Embrace play
• Inspire our community to Live Boldly, by embracing colour and standing out from the crowd.
• Tenaciously chase the best possible experience for our community, every single time.
• Use your attention to detail to uphold our VM guidelines, creating a beautiful, tidy and organised space for our community.
• Star in social content, our community loves to see behind the scenes!
• Support your Store Manager and HQ team in the day-to-day running of the store.
• Use your entrepreneurial spirit to be proactive and identify ways to improve both personal and store performance.

To succeed in this role, you will need:

• A genuine love of people and a friendly demeaner.
• A solution-driven, ‘can do’ mindset.
• To be a ‘glass half full’ kind of thinker, always looking for possibilities and silver linings.  
• The ability to make memorable connections easily, keeping our community coming back time and time again!
• The ability to thrive in a team environment and also the confidence to work alone.
• An openness for personal growth and development opportunities.
• Availability to work weekends as well as some weekdays.
• Previous retail experience highly regarded.

And the perks?

• Unlimited product discounts – 50% off TSC and 30% off any other brands we carry in our stores.
• Unlimited product discounts off TSC for your immediate family.
• TSC Birthday Bucks.

If this sounds like the perfect role for you, apply now! We LOVE a good cover letter so please tell us more about yourself and why you think this role is for you! Email your CV and cover letter to Kate at careers@thesomewhereco.com. 

Please include the role and store in the subject line, and don't forget your snazzy cover letter - go on, show us your FUN side!

 

The Somewhere Co. is recruiting for our peak season team and we would love you to join us!  

Our peak sale period will run from the end of October to approximately the middle of January 2025. To be successful for these roles, you will need to have availability to work during this period.

If this sounds like the perfect role for you, apply now! Email your CV and cover letter to careers@thesomewhereco.com   

As a Warehouse Assistant, you will be across a range of duties and responsibilities, some of which include:

• Pick, pack & dispatch of goods from the warehouse
• Unloading containers and receiving stock
• Heavy lifting/manoeuvring etc. of items up to a weight of 20kgs
• Checking goods according to Quality Assurance requirements
• Meeting and exceeding daily targets and KPI’s
• Maintaining the cleanliness, organisation and safety of the warehouse
• Work safely at all times to ensure safety and health of all workers.

What you'll need:

• Display a highly motivated and can-do attitude
• Enjoy working in a fast-paced and manual environment
• Have a high level of accuracy and attention to detail
• Show initiative and work efficiently
• Are reliable and trustworthy
• Team player who can work autonomously
• Prior experience as a Warehouse Assistant will be preferred but not mandatory
• A professional approach to troubleshooting problems
• Ability to be flexible with working hours

And if you needed more of a reason to come work with us?

• Flexible working hours
• A role that offers growth
• Unlimited product discounts – 50% off TSC and 30% off any brands we carry in our stores
• Unlimited product discounts for your immediate family

The Somewhere Co. is on the hunt for Customer Happiness Associates join our team, based at our Banyo Warehouse. This is a seasonal casual role, with hours flexing up significantly throughout November and December. To be successful, team members must be available from Monday 7 October to Friday 31 Jan.

What we’re looking for

We are searching for customer service superstars to help us ensure our community enjoys a memorable experience with us during our busiest season of the year. To succeed in this role, you’ll need to be customer obsessed, care about the little details, be a great problem solver and an exceptional communicator. You’ll be the type of person who loves nothing more than to make someone’s day!

 This is a casual role, with hours ranging depending on the needs of the business. Shifts may range between 7:30 am and 6:00 pm, Monday to Friday with the possibility of some weekend hours – all flexible depending on your availability. Hours will peak during November. There is an extended leave ban during November and December.

  Day to day, you will:

• Live and breath our values: Colour outside the lines, Move the needle, You can sit with us, Create a memorable experience , Find a better way and Embrace play
• Tenaciously chase the best possible experience for our community, every single time

• Deliver WOW experiences for our customers across all channels – phone, email, social media, reviews and in person through click and collect

• Help build our community by developing warm connections across all channels

• Become familiar with our CX KPIs and understand their impact on the overall Customer Experience: Response Time, Resolution Time and CSAT

• Process customer returns and exchanges, recognising the impact a positive return/exchange experience can have on long term customer value
• Star in social content, our community loves to see behind the scenes!

To succeed in this role, you will need:

• Great time management and organisational skills, the ability handle multiple tasks on the go at once without breaking a sweat!
• A genuine love of people and passion for creating authentic and engaging connections
• Computer wizardry with typing finesse
• Highly regarded skills:

• Experience in a similar role, ideally with an omnichannel e-commerce background

• Experience with Gorgias or other helpdesk platforms
• Experience with Shopify or other ecommerce platforms
• Experience with Aus Post or other shipping platforms
• Administration experience
• Prior retail or hospitality experience

And the perks?

• Unlimited product discounts – 50% off TSC and 30% off any other brands we carry (best Christmas EVER!)

• Unlimited product discounts off TSC for your immediate family.

If this sounds like the perfect role for you, apply now! We LOVE a good cover letter so please tell us more about yourself and why you think this role is for you! Email your CV and cover letter to Kate at careers@thesomewhereco.com. 

Please include the role in the subject line, and don't forget your snazzy cover letter - go on, show us your FUN side!